Monica Ormiston

Sr. Director, Talent Strategy & Digital Transformation at Hinduja Global Solutions

Monica Ormiston is a seasoned HR professional with extensive experience in talent strategy and digital transformation. Currently serving as the Senior Director of Talent Strategy & Digital Transformation at HGS - Hinduja Global Solutions since 2021, Monica is responsible for driving strategic people transformation and delivering significant payroll savings through organizational redesign. Previous roles include Global Director of Talent at Qualfon, Director of Talent for North America at RGIS, and Vice President of Account Management at FurstPerson, among others. Monica has a strong track record of improving performance across various organizations, including leading a successful centralized recruiting division at Sitel which enhanced recruiting efficiency. Educational background includes credentials from West Georgia Technical College, the Walt Disney Leadership Institute, and Cornell University.

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Hinduja Global Solutions

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A global leader in business process management (BPM) and optimizing the customer experience lifecycle, Hinduja Global Solutions (HGS) is helping make its clients more competitive every day. HGS combines technology-powered services in automation, analytics and digital with domain expertise focusing on back office processing, contact centers and HRO solutions to deliver transformational impact to clients. Part of the multi-billion dollar conglomerate Hinduja Group, HGS takes a true “globally local” approach, with over 39,578 employees across 60 delivery centers in seven countries making a difference to some of the world’s leading brands across nine key verticals.


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Headquarters

Bengaluru, India

Employees

10,000+

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