Clare Lawlor

Clare Lawlor currently serves as a Service Desk Team Leader - 2nd Line at Hiscox, a position held since March 2023. Prior to this, Clare worked as an IT Service Desk Analyst (2nd Line) and IT Service Desk Analyst while contracting for Telefónica Tech at Hiscox from March 2022 to March 2023. Experience in the field also includes a role as a Service Desk Agent at Arc Legal Assistance Ltd and a Technical Support Engineer at Everbridge. Clare's extensive tenure at Hiscox spanned from August 2006 to May 2021, during which multiple roles were undertaken, including Information Technology Service Desk, Regional Administrator, Service Improvement Analyst, Senior Sales and Service Analyst, and Sales and Service Analyst. Academic credentials include a Bachelor of Science degree in Marine and Freshwater Biology from the University of Essex.