Shankar Ks

Senior Director - Salesforce Platform Leader at Hitachi Vantara

Shankar KS currently serves as the Director - Salesforce Platform Leader at Hitachi Vantara, a position held since February 2020, where responsibilities include overseeing the strategy and delivery of the Salesforce platform and CRM ecosystem, managing internal teams and vendors, and supporting enterprise-level business and IT initiatives. Prior to this role, Shankar was the Director of CRM at Cognizant from October 2018 to January 2020, leading global support engagement delivery with a P&L of USD 62 million and managing a team of 1,200 consultants. Shankar also progressed through various roles at Cognizant Technology Solutions from February 2007 to October 2018, including Associate Director and Senior Manager in CRM, as well as serving as Project Leader at HP GlobalSoft from August 2003 to February 2007. Shankar holds an MBA in Systems from Loyola Institute Of Business Administration.

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Hitachi Vantara

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Hitachi Vantara, a wholly owned subsidiary of Hitachi, Ltd., helps data-driven leaders use the value in their data to innovate intelligently and reach outcomes that matter for business and society – what they call a double bottom line. Only Hitachi Vantara combines 100+ years of experience in operational technology (OT) and 60+ years in IT to unlock the power of data from your business, your people and your machines. They help enterprises store, enrich, activate and monetize data for better customer experiences, new revenue streams and lower business costs.