Nicola Collister

Nicola Collister is a seasoned entrepreneur and executive with extensive experience in customer contact strategies and operational leadership. As the Founder and CEO of Custerian, Nicola focuses on aligning organizational purpose with desired outcomes, leveraging significant expertise gained from board-level positions in various sectors, including retail and financial services. Nicola also serves as Chair of the Industry Council at CCA Global, promoting best practices in customer operations. In addition to advisory and investment roles in several startups, including Hip Pop, SafeToNet, and Just Move In, Nicola has a background in operational excellence as Group Chief Operating Officer at Woven. Educational qualifications include a Post Graduate degree in Strategic Management and Business Studies from Manchester Business School and studies in General Studies and Business Studies from North Area College.