enGen
Crystal Smith is an accomplished professional with extensive experience in product management, strategy, and implementation. Currently serving as the Director of the Product Management Center of Excellence at enGen since September 2022, Crystal previously held multiple leadership roles at HM Health Solutions, including Director of Strategy & Implementation and Senior Consultant. Prior experience includes work as a Strategy Analyst at Highmark Inc., where responsibilities encompassed project management, budget forecasting, and vendor management within the Government ACA market. Additional roles include technical and operational positions at FedEx and service as a Network Specialist in the United States Army Reserve. Crystal holds a Master's degree in Computer and Information Systems Security/Information Assurance from the University of Phoenix and a Bachelor's degree in Biological and Physical Sciences from Duquesne University.
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enGen
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enGen’s dynamic ecosystem of smart automation and technology supports and streamlines complex operations for health plans and their provider partners. Founded in 2014 as HM Health Solutions (HMHS), enGen is a wholly owned subsidiary of Highmark Health. enGen has more than 3,500 employees and works with health care plans serving more than 10 million members nationwide. To learn more, visit engen.health.