Hollard Insurance Australia
Chris Walker has extensive experience in customer experience and claims management within the insurance industry, currently serving as a Customer Experience Change Manager at The Hollard Insurance Company Australia since March 2014. Walker has progressively advanced through roles as a Senior Customer Experience Analyst, Customer Experience Analyst, Customer Relations Officer, Client Manager for Home Claims, and Claims Lodgement Consultant, focusing on enhancing customer service, resolving disputes, and streamlining claims processes. Prior to this, Walker worked as a Sales Agent at Open Colleges and as a Course and Career Advisor and Relationship Coordinator at Christians Against Poverty Australia. Walker holds a BA Hons in Management with Marketing from Robert Gordon University, attained between 2005 and 2009.
Hollard Insurance Australia
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Established in 1999, The Hollard Insurance Company Pty Ltd (Hollard) and its related entities are part of the Hollard International Group of companies, operating in Australia and New Zealand. We underwrite a broad range of general insurance products, including motor, home, contents, business, bicycle, and pet; both directly and through partnerships. As a top 5 insurer in Australia, we are also an independent and privately owned company. Hollard works in proud partnership with a range of leading direct insurance brands as well as broker businesses to bring to market an innovative range of insurance products to serve a wide range of customer needs. At Hollard, we pride ourselves on the calibre and capability of our people, on being a positive business with an unrelenting focus on diversity and inclusion, and on building collaborative partnerships. We use our expertise, integrity and humanity to go further, together.