HonorBuilt
Alan D. has extensive experience in IT services, currently serving as the Chief Service Officer at HonorBuilt since January 2017, where responsibilities include overseeing technology roll-outs and corporate IT support for restaurants and multi-location businesses. Prior to this role, Alan held multiple positions at Leapfrog Services, Inc. from February 2003 to December 2016, culminating in the Director of Monitoring & Management role after growing the Support Center team from 7 to 16 employees. Alan began the career as an IT Support Analyst, providing remote support before moving to the IBM Server Helpdesk at Career Connections, Inc. in late 2002.
HonorBuilt
HonorBuilt is the nationwide technology deployment and support partner quick service and fast-casual restaurant brands choose to open new restaurants, scale quickly and execute confidently. For nearly 20 years, we have thrived on complex, large-scale projects and 24/7 on-demand support. Our talented, full-time specialists integrate seamlessly into franchise operations and simplify projects with a single partner. We work with some of the most technically advanced brands and are at restaurant locations across the US, Canada, and Puerto Rico, solving problems every day. Visit honorbuilt.com for more information. Services include new restaurant openings, structured wiring, technology refreshes, hot spare programs, on-demand site visits, and a high-availability US-based contact center. We serve both national franchisers and franchisees with 20 or more locations. We partner with leading suppliers of POS equipment, networking equipment and digital signage on their most complex roll-outs. High-visibility, "must succeed" projects are our forte.