hSo
Emma Young is an experienced professional in customer service and IT operations, currently serving as the Customer Service Centre Manager at hSo since January 2013. In this role, Emma leads and manages a diverse team, ensuring 24/7 resource availability and implementing improvements for best-in-class service. Prior to hSo, Emma was the Service Desk Manager at Barts and the London NHS Trust from 1998 to 2013, where responsibilities included managing staffing levels, conducting performance reviews, and handling customer complaints. Emma's career began at Lloyds TSB, where Emma progressed from a clearing clerk to an IT Operator from 1988 to 1997. Emma completed education at Malory Comp from 1983 to 1988 and at Downderry from 1976 to 1982.
hSo
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hSo is your partner in implementing, deploying and managing IT Cloud & Telecom solutions that adapt to all your needs, whether big or small. By owning and operating our own core low-latency resilient MPLS network, we provide the underlying infrastructure to ensure that your employees can access business applications anytime, anywhere. We work with all the major operators and integrate all proven technologies, so that your business always gets the best service at the best value. We are proud to help hundreds of different sized organisations communicate flexibly, effectively and securely – 24/7, 365 days a year. For further information, visit www.hso.co.uk or follow updates on Twitter at @hSo https://twitter.com/hSo Sales: Call us on 020 7847 4510 from 9:00 to 18:00 Email us on info@hso.co.uk Customer support: Call us on 0333 200 3337. We're here 24/7 Email us on support@hso.co.uk Switchboard: Call us on 020 7847 4500