Amanda Jones

Amanda Jones has a diverse work experience background. Amanda is currently working as a Strategic Customer Success Manager at Hyperproof since May 2023. Prior to that, they worked at TeamSupport LLC as a Customer Success Manager from December 2018 to May 2023. In this role, they managed over 250+ accounts across various industries and collaborated with multiple teams to ensure the best customer experience. Amanda also worked closely with the Product team to help design and test new products. Before joining TeamSupport LLC, Amanda briefly worked as a Business Development Analyst at the same company from August 2018 to December 2018.

Prior to their role at TeamSupport LLC, Amanda worked as an Operations Manager at Sprint from December 2016 to August 2018. In this role, they managed retail operations, including audit, compliance, marketing, and event planning. Amanda was responsible for training managers and employees on operational duties and compliance, as well as setting up new locations and shutting down closing locations.

In 2016, Amanda briefly worked as a Senior Account Executive at The Point Group from February 2016 to May 2016. Amanda'searliest known work experience is as a Digital Account Coordinator at The Dallas Morning News from May 2012 to February 2016. In this role, Amanda handled campaigns for the digital end of advertising and worked with clients to bill, build, place, supervise, and optimize ads featured on the company's website.

Overall, Amanda Jones has had experience in customer success management, business development analysis, operations management, account executive, and account coordination, showcasing their adaptability and skills in various roles.

Amanda Jones has a Bachelor of Business Administration degree with a focus on Marketing from The University of Texas at Arlington. Amanda also obtained an Associates of Arts with Honors from Tarrant County College. Additionally, they have completed the Atlassian Confluence Masterclass for Project Managers certification through Udemy in August 2021. There is also a certification mentioned called DoubleClick for Publishers, but no details are provided regarding the institution or when it was obtained.