ibex. Pakistan
Umer Pervaiz has a diverse work experience spanning multiple industries. Umer began their career at Mobistealth in 2012, working as a Senior Content Editor. During this time, they gained expertise in managing and streamlining content from various writers. In 2012, they also joined MAGCOM as a Director, where they were responsible for business development in the Telecom Sector and setting up an IT business targeting international markets. In 2014, Umer joined Simsum as the COO, overseeing agency operations and leading service delivery for a range of digital marketing and e-commerce services. In 2019, they joined ibex. Pakistan as the Head of Digital Marketing - Manager IT Service Delivery. In this role, they led a team of digital marketing professionals, managing budgets, driving website traffic and leads generation, and implementing successful SEO strategies.
Umer Pervaiz completed their undergraduate degree in Social Sciences from Lahore University of Management Sciences from 2006 to 2010. Umer also attended Beaconhouse School System, but specific details about their degree and field of study are not provided. Additionally, Umer obtained a certification in Digital Marketing Analytics in Theory from Coursera in 2023.
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ibex. Pakistan
ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of 34 operations facilities around the world, while deploying next-generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities and logistics. ibex leverages its diverse global team of over 35,000 employees together with industry-leading technology, including its Wave X platform, to manage nearly 200 million critical customer interactions, adding over $2.2B in lifetime customer revenue each year and driving a truly differentiated customer experience. To learn more, visit our website at talentibex.com and connect with us in the digital world.