ifm
Andreas Unflat is an experienced IT professional currently serving as Manager IT Service Management at ifm since April 2023. In this role, Andreas acts as the central contact for customers, overseeing the entire lifecycle of IT services and projects, managing contracts, and leading change and release management processes. Prior to ifm, Andreas was Sr. Manager Global Customer Service at NortonLifeLock, responsible for enhancing customer service for the Avira and BullGuard brands. Andreas has extensive experience in customer service and IT management, having held various roles at Avira, including Director Customer Service, Team Leader IT Service Desk, IT Project Manager, and Global Service Strategy. Andreas's career began at J. Wagner GmbH as a Systemadministrator and Trainee after completing a degree in Wirtschaftsinformatik at Hugo-Eckener Schule.
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ifm
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First a passion, then an idea transformed into success – when it comes to pioneering automation and digitalisation technology, the ifm group is the ideal partner. Since its foundation in 1969, ifm has developed, produced and sold sensors, controllers, software and systems for industrial automation and for SAP-based solutions for supply chain management and shop floor integration worldwide. As one of the pioneers of Industry 4.0, ifm develops and implements consistent solutions to digitalise the entire value chain “from sensor to ERP”. Today, the second-generation family-run ifm group has more than 8,750 employees and is one of the worldwide market leaders. The group combines the internationality and innovative strength of a growing group of companies with the flexibility and close customer contact of a medium-sized company.