IFS
Phil Seifert is a seasoned professional with extensive experience in application support and management. Currently serving as a Senior Application Support Consultant and EMEA Support Manager at IFS since February 2008, Phil is responsible for the Astea support programs, ensuring quality resolutions for customers in the EMEA region. Previous roles include Business Application Specialist at Packard Bell, where Phil focused on business process and application design, and Systems Co-ordinator at NEC Computers International, specializing in process integration and application support. Phil's earlier experience includes leadership as Call Center Country Support Lead at Packard Bell NEC and training/supervisory roles at Packard Bell.
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IFS
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IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, maintain assets, and manage service-focused operations. We offer applications that enable companies to respond quickly to market changes and use resources in a more agile way to achieve better business performance and competitive advantages. IFS’s products are known for being user friendly, modular in their design and flexible enough to support the customers in their way of working according to their established processes.