IG Networks
Luciana Carvalho is a professional with extensive experience in network engineering and operations. Luciana has worked with various technologies and equipment from companies such as IG Networks, Claro Brasil, and Furukawa Electric LatAm. Luciana's expertise includes installation, maintenance, and troubleshooting of network segments, as well as managing IP addressing and VLAN assignment. Luciana has a strong background in technical documentation, configuration of routing solutions, and providing customer service support. Luciana's academic background includes a Master of Business Administration in Administration and Information Technology Management, highlighting their commitment to continuous education and professional development.
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IG Networks
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IG Networks is a multinational company with more than 15 years of experience in the Telecommunications market, which offers local and international network services in the Americas. With a presence in 50 countries and more than 1600 cities throughout the continent, providing a portfolio of services, products and solutions adapted for our customers. Our operating services include: * Carrier Ethernet Services * Dedicated Internet Access * SD-WAN * Managed xDSL / Broadband * MPLS IP / VPN * Equipment Lease & Maintenance * Managed Colocation Services * Field Services We provide a single point of contact for quotes, facilities, operations, and billing for our clients. Our multicultural and inter-disciplinary work group, consists of more than 100 professionals, in different locations (Argentina/Brasil/ Uruguay), working in technical support, commercial, and operational teams that add their efforts to provide high quality of service. Our culture is our differential; and it’s determined by the values that represent us: - Service vocation and customer focus - Spirit of camaraderie, empathy and active cooperation - Creativity and innovation - Humility and ethics Welcome to IG Networks!