Amy Coles

Project Manager at Imparta

Amy Coles has been working at Imparta since January 2005, initially as a Client Support Coordinator and later promoted to Project Manager. Amy is responsible for scoping project requirements, creating project plans, and managing global roll-outs. In February 2009, Amy was promoted to Client Support Manager, where Amy managed a team of three others in the same role. Prior to joining Imparta, Amy worked at Paling Walters as a Receptionist/PA, providing general administration and support for a pharmaceutical advertising agency. Amy graduated from the University of Portsmouth in 2001.

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London, United Kingdom

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Imparta

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Imparta is a global leader in performance improvement for customer-facing teams, including sales and account management, negotiation, business acumen, customer success, customer experience, and sales management and leadership. The modular Imparta ecosystem includes three elements, developed over 25 years of research and experience with leading global organisations: 1. Agile Sales Methodology. Imparta’s research-based sales methodology equips salespeople at all levels to adapt to each buying situation, and to execute in a highly effective way, balancing Insight, Influence and Trust. 2. Agile Change Process & Deployment. Our agile change process and deployment model deliver the right training, at the right time, at a global scale, in a variety of formats, and in a way that sticks. 3. Sales Technology. Our powerful, modular software includes an advanced LXP (i-Coach®), an assessment engine, and CRM-based application tools enhanced by AI. Whether you need to plug a gap in your existing training, provide self-paced learning, or build an entire Sales, CX or Leadership Academy, get in touch.