Impression
Craig Bates is an experienced professional in client success and project management, currently serving as Client Success Lead and Wellbeing Co-Lead at Impression since July 2021. Prior to this, Craig held various roles at m360, including Senior Client Success Manager and Client Success Manager, where management of complex marketing projects was key. Craig's experience extends back to CPL – Cambridge Publishers Ltd and Cambridge Assessment, where roles encompassed senior client services and print management. Academic qualifications include a Master of Science in Creative Writing from The University of Edinburgh and a Bachelor of Arts in English Literature from The University of Sheffield.
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Impression
We're a performance marketing agency setting the new standard of excellence through our people, our performance and our technology, with offices in Manchester, Nottingham, London and New York. We provide access to the most creative problem-solvers who challenge the status quo. They are backed by a proven experimentation process and proprietary technology to measure and maximise marketing effectiveness. Proud to be B Corp™ certified, we’ve always been determined to do business differently and that’s why one of our values is ‘Business for Good’. In 2024, we won B Corp Company of the Year (Company Culture Awards) and Digital Agency of the Year (Global Agency Awards). We have a 93% staff retention rate and a 95% client retention rate. To find out how we can help your business, get in touch with us today via our website for more information, or email us hello@impressiondigital.com