Infosys
Chetan Rao is a Principal Consultant at Infosys since December 2014, with extensive expertise in multiple Oracle CX applications, including Oracle Sales Cloud and Oracle Customer Data Management Cloud. Chetan has served as a Solution Architect and Solution Lead on various projects within the CX portfolio and has contributed to RFP solutioning. Prior to Infosys, Chetan was a Lead Consultant at IBM Global Services, managing Siebel CRM projects and overseeing delivery management for a CRM application cluster. Chetan's career began at Tata Consultancy Services, where responsibilities included serving as a technical and functional lead for Siebel CRM implementations, as well as executing major projects across diverse global clients. Educational background includes studies at NMAMIT.
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Infosys
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Infosys provides digital services and consulting to thousands of customers all over the world. With over four decades of experience as a digital services leader, they became the first IT company from India to be listed on NASDAQ. Today, they have roughly 335,000 employees and operate across more than 50 countries worldwide. Infosys manages the systems and operations of global enterprises, and more specifically, makes sure that they are headed in the right direction on their "digital journey". They cater to Aerospace & Defense, Agriculture, Automotive, Chemical Manufacturing, Communication Services, and just about any other industry you can possibly think of. With each enterprise they work with, they hope to foster innovation and provide them with the new realities of business technology today. For those industries, they are experts in Digital Marketing, Digital Workplace Services, Applied AI, Blockchain, Enterprise Agile DevOps, Salesforce, Cybersecurity, etc. Their main services are in the categories of Application Development and Maintenance, Business Process Management, Consulting Services, and Incubating Emerging Offerings. Their services help accelerate productivity and optimize business performance. More specifically, their suite of products within these services include EdgeVerve, Finnacle, Cortex, Meridian, Panaya, Equinox, Wingspan, HELIX, and Polycloud. These platforms help businesses achieve digital transformation through AI and Machine Learning. Overall, Infosys is constantly working to transform organizations by augmenting their core digital capabilities. Infosys helps organizations become better equipped to respond to disruptions in the market as well as move forward effectively whether that is seeking out a new business model, innovation, or advancement in their current operating model.