Simon Smith

Head of Digital Operations at Initials CX

Simon Smith has a diverse work experience spanning over 15 years. Simon currently holds the position of Head of Digital Operations at Initials, a company focused on improving business performance through technology. Prior to this, Simon was the Operations Director at Coinage and Black Swan Data, where they played a key role in transforming the way brands engage with consumers using data and technology. Simon also served as the Senior Director of Operations, Solutions at mGage, a Vivial Company, and as the Operations Director at Mobile Interactive Group. In addition, they founded and served as the Operations Director of Digital Jigsaw, a successful full-service digital agency, and worked as an Account Director at Mirada plc. Simon began their career as an Account Manager at Chilli Marketing Communications and Billington Cartmell.

Simon Smith attended Shiplake College from 1990 to 1995. However, no degree or field of study information is available for this period. From 1997 to 2001, they attended the University of the West of England and pursued a BA Hons in International Business with a focus on International Business.

Location

London, United Kingdom

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Initials CX

We’re a total customer experience agency created for today’s world. With expertise spanning Brand, Content, Commerce and Technology, we take all we’ve learnt about offline behaviour and fuse these insights with the tech-led reality of now. The result? Purposed, tailored, effective work – built on decades of experience – that helps brands engage people in the right way and ultimately get chosen. London-based and proudly independent.


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Employees

51-200

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