InnerView Group
Steven Bjorklund has a vast and impressive career history in various leadership roles, showcasing their expertise in strategic planning, financial analysis, and team building. Currently serving as a Practice Leader at InnerView Group, Steven focuses on helping organizations execute customer strategies effectively. Prior to this, Steven held positions such as Principal at Prairie Partners and Senior Vice President at USG, where Steven managed national accounts and drove profitable growth initiatives. With an MBA in Marketing/Finance from DePaul Driehaus College of Business and a Bachelor of Science in Finance from Northern Illinois University, Steven's strong leadership skills and extensive experience make him a valuable asset in the business world.
InnerView Group
At InnerView group, we work with organizations to help translate their customer strategies into implementable plans for frontline teams to execute. Our team works with clients to create a better customer experience through alignment. In order for customers to love your brand, your people need to love it first. Through research, strategy, and implementation, we ensure the people representing your brand deliver your marketing message with accuracy and pride. Our proprietary product 'InFront' turns frontline knowledge and experiences into go-to-market intelligence. Through novel data modeling and insights, it enables organizations to make quicker decisions, improve frontline support and create a better customer experience. We partner with enterprise-sized organizations, typically in the B2C and B2B2C markets. Our team has heavy experience in the banking, telecommunications, energy, home improvement, luxury retail, manufacturing, media, IoT/connected home, and wireless industries. Our consulting services include: • Channel Strategy • Frontline Insights through InFront • Channel Activation