Instacart
Alan Harnett is an experienced Account Manager at Instacart, providing retail enablement solutions since April 2021. Concurrently, Alan is a member of Gain Grow Retain and Support Driven. Previous roles include Customer Success Manager at ServiceTitan and SMB Customer Success Manager at Garten, where responsibilities involved managing key accounts and improving performance levels. As Regional Key Account Manager at Peerless Coffee & Tea, Alan managed a $3M portfolio and developed strong relationships with clients, driving growth in the San Francisco Bay region. Alan’s career began at Starbucks Coffee Company, where responsibilities included overseeing high-performing store operations. Education includes an MBA in Global Marketing from City University of Seattle and a Bachelor’s degree in Management from The Culinary Institute of America.
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Instacart
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Instacart, the leading grocery technology company in North America, works with grocers and retailers to transform how people shop. The company partners with more than 800 national, regional, and local retail brands to facilitate online shopping, delivery and pickup services from more than 70,000 stores across more than 5,500 cities in North America on the Instacart Marketplace. Instacart makes it possible for millions of busy people and families to get the groceries they need from the retailers they love, and for more than 600,000 Instacart shoppers to earn by picking, packing and delivering orders for customers on their own flexible schedule. The Instacart Platform offers retailers a suite of enterprise-grade technology products and services to power their e-commerce experiences, fulfill orders, digitize brick-and-mortar stores, provide advertising services, and glean insights. With Instacart Ads, thousands of CPG brands – from category leaders to emerging brands – partner with the company to connect directly with consumers online, right at the point of purchase.