Instacart
Patrick Balbierz has extensive experience in customer experience and risk management, currently serving as Director of Customer Experience - Shopper Support and previously as Director of Trust and Safety at Instacart since November 2018. Prior roles include Lead Intelligence Analyst at PINKERTON, managing a team in delivering threat briefs and tactical intelligence, and General Manager/Beverage Director at Moonshine Modern Supper Club, overseeing operations and staff. Academic achievements include a Master's Degree in International Relations and Foreign Affairs from Seton Hall University and dual Bachelor’s degrees in History from California State University-Fullerton. Patrick's diverse background encompasses editorial roles in various journals and direct involvement in a prominent international conference, showcasing a blend of analytical, operational, and leadership skills.
Instacart
369 followers
Instacart, the leading grocery technology company in North America, works with grocers and retailers to transform how people shop. The company partners with more than 800 national, regional, and local retail brands to facilitate online shopping, delivery and pickup services from more than 70,000 stores across more than 5,500 cities in North America on the Instacart Marketplace. Instacart makes it possible for millions of busy people and families to get the groceries they need from the retailers they love, and for more than 600,000 Instacart shoppers to earn by picking, packing and delivering orders for customers on their own flexible schedule. The Instacart Platform offers retailers a suite of enterprise-grade technology products and services to power their e-commerce experiences, fulfill orders, digitize brick-and-mortar stores, provide advertising services, and glean insights. With Instacart Ads, thousands of CPG brands – from category leaders to emerging brands – partner with the company to connect directly with consumers online, right at the point of purchase.