Institute of Certified Records Managers
Melissa Dederer has an extensive work experience in the field of information governance and records management. Melissa is currently serving as the President of the Institute of Certified Records Managers, a position they have held since January 2024. Prior to this role, they served as the President-Elect/Treasurer from April 2023 to January 2024. Melissa also previously held the position of Regent, Examination Administration and Grading at the same institute from January 2020 to April 2023.
In 2015, Melissa worked as a Records and Information Governance Consultant at Information Governance/Records Management. Prior to that, they were the Director on the Board of Directors at ARMA International from July 2012 to June 2016. Melissa also served as the Director of Product Management at Iron Mountain from November 2014 to August 2015.
Before their involvement in consultancy and management roles, Melissa held positions in various law firms as a Records Manager from September 1988 to August 2004. Melissa also worked as a Senior Consultant at CA (MDY) from September 1996 to September 2007, and as the Manager of Records Risk Management at KPMG Advisory from October 2007 to October 2008.
Melissa's work experience also includes their role as an Associate Director at Purdue Pharma from October 2008 to February 2014. In this position, they directed the development and implementation of departmental records retention schedules company-wide, while also working on the implementation of an electronic records management system.
Additionally, Melissa briefly worked as the RIM Services Manager at Oce Business Services from February 2003 to December 2003.
Melissa Dederer has an MBA degree in Business from the University of Bridgeport. Melissa also holds a BA in Criminal Justice from the University of South Florida. In terms of additional certifications, Melissa has obtained the Information Governance Professional (IGP) certification from ARMA International in 2013, and the Certified Records Manager (CRM) certification from the Institute of Certified Records Managers in 2007. Additionally, Melissa has completed a Career Readiness Certification and Career Exploration/Awareness Skills program at Platform 2 Employment (P2E) in 2016.
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Institute of Certified Records Managers
The Institute of Certified Records Managers (ICRM) is an international certifying organization of and for professional records and information managers. The ICRM was incorporated in 1975 to meet the requirement to have a standard by which persons involved in records and information management could be measured, accredited and recognized according to criteria of experience and capability established by their peers. The primary mission of the ICRM is to develop and administer the professional certification of Records and Information Managers including the relevant examinations and certification maintenance program. The ICRM serves as the official certifying body for both ARMA International and the Nuclear Information and Records Management Association (NIRMA). Organizations that can write and administer a Part 7 exam that tests for industry-specific Records and Information Management (RIM) knowledge not identified on any of the current CRM examinations, may qualify to have a Special Designation in records management that individuals in the relevant profession can pursue once they have obtained their initial CRM certification. Contact the ICRM President-Elect for more information on the ICRM Special Designation Program at president_elect@icrm.org.