We are the independent professional membership body for customer service, working across all sectors to drive business performance through service excellence.

We exist to improve your business performance by improving your customer experience.

By working with business, the public sector and the Government, we are positioning the UK as world leaders in service – to build a strong economy.

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Institute of Customer Service

Institute of Customer Service's headquarters in London, United Kingdom

Jo Causon

Alison Jaap

Eric Leenders

Monica MacKintosh

Stefan Parker

Richard Pash

Shirley McNabney

Anthony Ryder

Jackie-Ann McLellan

David Dagger

Rachel McFaul

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People (11)

Jo Causon

Rachel McFaul

David Dagger

Laura A.

Jackie-Ann McLellan

Anthony Ryder

Stefan Parker

Luke Fisher

Sarah Wilson

Shikira Beckford Assoc Cipd

Eric Leenders

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