Derek B.

Derek B. has extensive experience in customer support and technical roles, currently serving as the Director of Customer Care at Intellum since June 2017. Prior positions at Intellum include Tier 3 Support Manager, Tier 2 Technical Support Manager, Technical Consultant, and Client Support Specialist. Before joining Intellum, Derek B. worked at Apple from June 2015 to May 2017 as part of the Senior Technical team and as a Technical Support Specialist. Previous experience also includes roles at Vodafone as a Senior Technical Support Specialist and IT Support Specialist from September 2014 to June 2015, and at Pax as a Technical Consultant from March 2012 to July 2014.