InteLogix
Miguel Schettini is a seasoned operations leader with extensive experience in managing large-scale call center operations across Central America. Currently serving as Country Manager at InteLogix since February 2023, Miguel previously held the position of Vice President of Operations at STARTEK from December 2019 to October 2022, overseeing operations for approximately 3,100 employees across multiple facilities in Honduras. Miguel has also served in significant roles at Concentrix and Convergys, where responsibilities included managing diverse client portfolios and driving operational excellence in customer service and technical support. Prior to these roles, Miguel gained valuable expertise at Stream Global Services and Dell, focusing on capacity management and quality assurance. Miguel holds a Bachelor's degree in Business Administration and Management from Bircham International University and has a similar qualification from the International Business Management Institute.
This person is not in any offices
InteLogix
1 followers
We are a trusted leader in providing integrated solutions, leveraging cutting-edge technology to deliver exceptional customer experiences. With a dedicated team and a commitment to excellence, we are redefining industry standards and creating a brighter future for our clients and their customers. Our mission is to make lives better. We engage, listen, and resolve consumer concerns and obligations with empathy and innovation. We advocate for our clients brands and reputations as our own. Follow us, and discover the power of InteLogix.