Interact
Vicky Read is an experienced IT Service Delivery and Operations Manager with over 16 years in the field. Currently serving as the Head of Technical Support at Interact Software since April 2023, Vicky previously held various leadership roles at ASE Global, including Deputy Operations Director and Head of Customer Service. Vicky's background also includes serving as Service Management Director at Capita IT and Networks, and Service Manager at Royal London. Vicky has consistently demonstrated a strong capability in enhancing service operations, delivering client services, and fostering trust among teams and clients. Security-cleared and committed to seeking new professional challenges, Vicky is open to both permanent and contract roles.
Interact
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Interact addresses the critical challenge of workplace disconnection in global enterprises, where siloed communications and fragmented employee experiences cost organizations millions annually. With operations spanning North America, EMEA, UAE, and Australia, and strategic offices in New York, Manchester, Poland, and Dubai, Interact serves 1,500+ organizations worldwide, including Fortune 500 and FTSE 250 enterprises. The company exists to transform how enterprises inform and connect their greatest asset: their people. Supporting enterprise workforces across 100 countries, Interact enables organizations to break down communication barriers and create unified digital employee experiences that drive measurable business results.