Caitlin Finnegan

Caitlin Finnegan is a skilled professional with extensive experience in customer success and operations management. Currently serving as a Customer Success Operations Project Coordinator at Interplay Learning since April 2021, Caitlin has also held roles as a Customer Success Account Manager and Customer Operations Specialist within the company. Previous experience includes working as a Customer Engagement Specialist at RigUp, where Caitlin successfully engaged a book of over 600 customers, and as a Senior Client Experience Agent at Stitch Fix, where contributions involved enhancing client support and serving as a trainer for new hires. Caitlin's background also includes various roles in retail management, inventory management, and project coordination across notable companies such as the Seattle Mariners, Nordstrom, and Gap Inc., showcasing a strong proficiency in customer relations, team leadership, and operational efficiency.