Comfort A.

Quality Assurance Analyst at Interswitch

Comfort A. has a diverse work experience spanning different industries and roles. In 2016, they worked as a Quality Control Personnel at Bentos Pharmaceutical Products Limited, where they conducted physical and chemical tests and ensured the quality of raw materials. In 2018, they served as an Academic Tutor at God's heritage academy during their NYSC program.

In 2019, Comfort joined INEC (Independent National Electoral Commission) as an Ad-hoc staff, specifically an APO VP, supervising and regulating activities during polling. Comfort also worked as a Customer Service Representative at OUTCESS SOLUTIONS NIGERIA LIMITED, where they resolved customer complaints, ensured satisfaction, and achieved sales targets.

In 2020, Comfort became a Quality Assurance Analyst at BlueRidge Micro Finance Bank, participating in customer and client listening programs and tracking performance. Comfort continued this role at BestFin Nigeria Limited from 2021 to 2023, using a quality monitoring system to compile data.

From 2019 to the present, Comfort has been a Marketer at El (Elegant) Accessories, creating awareness of products physically and digitally and building relationships with customers.

Their most recent work experience is as a Quality Assurance Analyst at Interswitch Group starting in 2023. In this role, they participate in customer listening programs, tracks performance, and provides feedback to team leaders and managers.

Overall, Comfort A. has developed skills in quality control, customer service, marketing, and data analysis throughout their work experience.

Comfort A. completed their Bachelor of Science degree in Biochemistry from Bowen University Iwo. Comfort attended the university from 2013 to 2017.

Location

Ikeja, Nigeria

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Interswitch

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Interswitch is an integrated digital payments and commerce company designed to make payments an easy and enjoyable experience.


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Headquarters

Lagos, Nigeria

Employees

501-1,000

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