IntouchCX
Shawn Legris serves as the SVP of Global Digital Solutions at IntouchCX, bringing a wealth of experience in operational and strategic roles. Previously, Shawn held multiple executive positions at 24-7 Intouch, including VP of Operations Strategy and VP of Recruiting Strategy. With a strong background in product management, Shawn worked as Sr. Director at DMT Development Systems Group and also held the role of Manager of Product Training & Implementation. Earlier career highlights include the position of Enterprise Sales Manager at iQmetrix and Sales Director at WorkWireless.
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IntouchCX
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We’re revolutionizing the global customer experience across all industries, delivering innovative, value-driven customer care solutions to the world’s best-known brands. We are partners in long-term growth, helping to scale and optimize your CX through our data-driven and brand-specific approach. By delivering actionable insights, we drive team performance and ROI alignment to meet your strategic goals. We tailor our programs to ensure end-to-end consistency, team well-being, and cultural alignment with your brand. Our track record speaks for itself and our long-standing relationships speak to our performance. We are IntouchCX. Where a global footprint meets a local presence. Where scale meets soul. Where expertise meets energy. Where reliable meets relatable. Where professional meets personal. Where inspiration meets execution. Where your world meets our world. We challenge assumptions. Redefine partnership. Disrupt convention. And boldly lead our clients, our people, and our industry toward a reimagined future.