Carlos Kinzel Martins

Carlos Kinzel Martins is a Customer Success professional with a strong background in strategic client support and platform training. Currently working at Involves since February 2021, Carlos focuses on Unilever's strategic demands and database management. Previous roles include Customer Success Analyst at Reclame Aqui, where Carlos facilitated client onboarding and platform integration, and various positions at Involves that involved user retention and training. Carlos began the career as a Commercial Intern and later as a Commercial Consultant at Agile Experience, specializing in ticket sales and client engagement. Carlos holds a Bachelor's degree in Business Administration from Universidade Federal de Santa Catarina, earned between 2013 and 2019.