Joshua Poffenberger

Customer Service Manager at IRadimed Corporation

Joshua Poffenberger is an accomplished Customer Service Manager at IRadimed Corporation, focusing on enhancing customer experience and operational excellence in medical devices since June 2025. Previously, in a span of eight years at 2U, Joshua held various leadership roles, including Director of Central Support, where innovative strategies led to significant cost reductions and service improvements. With a strong background in team development and academic support services, Joshua has effectively implemented initiatives that enhance learner accessibility and performance. Earlier experience includes managing operations as a District Manager at DiPasqua Enterprises, complemented by educational credentials in web development and general studies from the University of Central Florida and Valencia College, respectively.

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IRadimed Corporation

iRadimed Corporation is a provider of non-magnetic intravenous (IV) infusion pump systems that are safe for use during magnetic resonance imaging (MRI) procedures. Electromechanical medical devices and pumps contain magnetic and electronic parts which generate radio frequency (RF) noise, create interference and are dangerous to operate in thepresence of the smagnet which drives an MRI. Its mRidium (3850/3860+) IV pump systems have been designed with non-ferrous parts, ceramic ultrasonic motors, non-magnetic mobile stand and other special features in order to safely and predictably deliver anesthesia and other IV fluids during various MRI procedures. The Company’s pump solution provides a seamless approach to providing IV fluids before, during and after an MRI scan. As of March 31, 2014, it has approximately 1,917 IV infusion pump systems installed globally.


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51-200

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