Kristen Stillwell

Kristen Stillwell is a seasoned professional in technical support and customer service with extensive experience in various roles across multiple companies. Currently, as the Senior Manager of Technical Support at Jane Technologies, Inc. since April 2022, Kristen has progressed through positions from Technical Support Specialist to Manager, demonstrating a deep understanding of technical issues and team leadership. Prior experience includes serving as a Client Support Specialist at Amwell, where Kristen provided second-level technical support using tools such as AWS CloudWatch and Twilio. In earlier roles at ReachNow, Kristen led fleet operations and claims management, as well as coordinated operations for member relations. Additionally, Kristen contributed as a Customer Care Team Lead and Agent at Buildium LLC, leveraging strong communication skills and product knowledge to enhance customer experiences. Kristen holds a Bachelor of Arts in English and Spanish and a Master of Arts in English Language and Literature from the University of North Carolina at Greensboro.