J.D. Power
Chip Wallace is an experienced product management professional with a strong background in the automotive finance industry. Currently serving as the Product Portfolio Director at J.D. Power since December 2019, Chip previously held the same title at Autodata Solutions for a brief period. Prior to these roles, Chip worked as Product Owner for Credit & Compliance at CDK Global, guiding Agile-Scrum development processes for in-market products and future platform development. With a significant history at Chrome Data Solutions as Sr. Product Manager, Chip led product line contributions and new product development for web-based applications. Earlier roles include Client Services Manager and Software Development Manager at Chrome Systems, as well as eCommerce Implementation Manager at Concentrex, showcasing versatility in product management and team leadership across various facets of technology and service delivery.
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J.D. Power
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At J.D. Power we amplify the voice of the consumer, and help brands improve the value of their products and services. Together, these principles empower everyone in the global commerce ecosystem, enabling better purchase decisions – and better business results. Since 1968, companies around the world have trusted J.D. Power to generate and gather the consumer insights that illuminate and inform business success. J.D. Power quality and satisfaction measurements are based on responses from millions of consumers annually, resulting in actionable tools and insights to help the firm's clients better serve their customers and be more profitable.