J.D. Power
Michelle Ruiz has over 30 years of work experience in various roles related to marketing research, project management, and consumer insights. Michelle is currently the Managing Director of Consumer Insights at J.D. Power, a position they have held since 2018. Prior to that, they worked at FCA Fiat Chrysler Automobiles as a Ram Truck Brand Marketing Specialist and later as a Manager in Brand & Market Insights. Michelle also has experience in academia, having served as a Marketing Research and Project Management Instructor at Michigan State University. Earlier in their career, they worked at Ducker Worldwide as a Project Manager in Marketing Research and Consulting. Michelle's extensive experience also includes roles at Electronic Data Systems, where they served as a Project Manager, Employee Development Program Manager, and Program Manager in Customer Satisfaction among other positions. Overall, Michelle has a strong background in marketing research, project management, and consumer insights across different industries.
Michelle Ruiz attended the Georgia Institute of Technology from 1984 to 1989, where they pursued a Bachelor of Science degree in Management.
This person is not in any offices
J.D. Power
5 followers
At J.D. Power we amplify the voice of the consumer, and help brands improve the value of their products and services. Together, these principles empower everyone in the global commerce ecosystem, enabling better purchase decisions – and better business results. Since 1968, companies around the world have trusted J.D. Power to generate and gather the consumer insights that illuminate and inform business success. J.D. Power quality and satisfaction measurements are based on responses from millions of consumers annually, resulting in actionable tools and insights to help the firm's clients better serve their customers and be more profitable.