Hannah Baker

Hannah Baker is a seasoned professional with extensive experience in customer service and support coordination. Currently serving as a Service Support Coordinator at Jisc since March 2020, Hannah previously held the position of Senior and Team Leader in Global Sales Support at Brill from November 2010 to August 2019, where responsibilities included processing customer orders, improving processes, and providing training. Hannah's earlier career includes roles as an HR Data Administrator at Staples Business Advantage, as well as Sales Support at AEGON Scottish Equitable, focusing on pension transfers and corporate schemes. Hannah began a career in customer service at Showcase Cinema. Educationally, Hannah holds a BA (Hons) in Contemporary Applied Arts from Hereford School of Art and Design and has completed a Foundation degree in Arts and Crafts at Filton School of Art & Design.