JPay
Jay Santana is a Quality Assurance Analyst at JPay, beginning in May 2017, where responsibilities include documenting functional test cases, participating in daily Scrums, and facilitating communication among development teams and customer support regarding product issues. Prior to JPay, Santana served as Clinical Coordinator at Sovereign Health Group, aiding patient transitions into rehabilitation, and held positions as a Financial Administrative Assistant and Tech at the same organization and Memorial Hospital West, respectively. Earlier experience includes working as an Export Coordinator at OCS America Inc and serving as a Quartermaster in the United States Navy. Jay Santana holds an Associate's Degree in Medical/Clinical Assistance from ASA College and a high school diploma from Evander Chid High School.
JPay
JPay is the national leader in corrections technology, helping to educate and rehabilitate incarcerated individuals in effort to reduce recidivism. Serving more than 1.9 million offenders in 34 states, JPay delivers products and services to make the corrections process more convenient, including Money Transfer, Education, Release Cards, Email, Video Visitation, Videogram, eCards, Tablets and more. Through technology innovation, JPay serves offenders and friends and families of inmates, while creating efficiencies, modernizing processes and increasing intelligence capabilities for corrections facilities.