UX Researcher

About Justos

We are Justos, a new Brazilian insurtech. You might be thinking "Really? Another insurance company? Why? 😴" But like our mothers used to say, "because I said so". Just kidding! We are a different kind of insurance company! We know, we know - every startup says that they are different. So let us explain why Justos is special. Please, grab a seat.

First of all, we are a mission driven company. Our mission is to build a safer and fairer world by making insurance faster, simpler and universally accessible. We offer a product that rewards our customers for safe driving, is easy to understand and is faster to solve your claims when things don't go according to plan. Second, we have a unique culture inspired by the founders’ previous experiences at Netflix, AirBnB, Classpass, as well as building and exiting companies while they lived in Silicon Valley. Our values include self care, trust and responsibility and we put our money where our mouth is. For example, we have an unlimited vacation policy, and distributed decision-making (meaning you don’t need your manager’s approval to do things). Our company has a solid mission, product, culture and (an amazing) team. We were be able to raise $36 million (200 million Reais) led by Ribbit, with participation from Softbank, Kaszek sand 8 unicorn CEOs (including Nubank, Hippo, Kavak, Creditas, Classpass and iFood). We are a fully remote company but mostly concentrated in Brazil and Spain. Read more about us and how Justos came into existence 👉 here.

Our Team

We are building a stellar and diverse global team of creatives, builders, analysts and operators. Above everything, we look for exceptional team players that make everyone around them better. We are looking to build long term relationships in which our team becomes like a family that supports each other, laughs often, sometimes sheds a tear, but understands that together we are harder, better, faster, and stronger. We are a fully remote company but mostly concentrated in Brazil and Spain. We value our culture and team relationships, so twice a year the whole company spend a week together on an offsite event, full of learnings, connections and fun :)We believe that building a diverse and inclusive culture is not only the right thing to do, but that a diverse mix of voices leads to better discussions, decisions, and outcomes for everyone. High performing teams can do great things, but truly inclusive teams can do the impossible. Our commitment to diversity applies to all aspects of the business, including recruiting, speech, activities, performance and promotions, and beyond.

About the Role

At Justos, you’ll work answering questions and influencing product decisions by providing insights about our users; their needs and goals; how products and features might be built to meet them; and how well our products and services are working. You'll conduct studies for existing and future products, as well as evaluate the impact on current product changes.

Responsibilities

• Work across teams to identify key research questions, and address them through qualitative and quantitative methods;
• Collaborate with product, design, CX, business, and engineers to drive user-centric decisions on our product strategy;
• Synthesize and communicate research findings to advise business decisions and strategic plans through presentations, reports, workshops, and any other approach you find relevant.

Requirements

• 2+ years of proven experience in UX Research (Qualitative and Quantitative methods);
• Experience in applying research to digital products and services;
• Excellent team player, communicator and facilitator who enjoys working with others;
• Excited to work on a fast-paced, dynamic startup environment;
• Proficiency in English (needed for communications with world-wide coworkers and for internal materials).

At Justos you will

• Participate in the creation of a product from the initial stages;
• Take advantage of the fast-growing environment as a way to learn and develop at the same speed;
• Impact the product and culture by collaborating with teams and contributing with engineering, design and product decisions (lots to do, lots to learn!).

"Profit is like the air we breathe. We need air to live, but we don't live to breathe." - Frederic Laloux