Kapture CX
RudraPrasad Nanjundappa is a seasoned professional with extensive experience in customer experience, consulting, and leadership roles across multiple industries. Currently serving as Chief Customer Officer at Kapture CX since April 2025, RudraPrasad leads customer-facing teams to enhance customer journeys. Prior roles include Regional Vice President in Product Delivery and Professional Services at Eightfold, Consultant for Customer Experience Strategy at Delhivery, and Co-founder of YOSKA, a Health-Tech venture. With a foundation in CRM consulting at Cognizant Technology Solutions and Infosys Technologies, RudraPrasad also held positions at LinkedIn and ITC Infotech, demonstrating a robust trajectory in customer success and technology-driven solutions. Educational qualifications include a PGDM (MBA) in IT & Marketing from SPJIMR and a Bachelor's Degree in Mechanical Engineering from Dr. Ambedkar Institute Of Technology.
This person is not in any teams
This person is not in any offices
Kapture CX
7 followers
Kapture is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. Customizable as per business needs, the CX solution is trained on the basis of historical data i.e. it helps businesses provide feasible automated responses to their queries. Kapture pursues seamless integrations with platforms - ERP, Shopify, WooCommerce, Unicommerce, Magento & Logistics Partners as well as deep integrations with cloud telephony sources - Knowlarity, Ozonetel, Exotel, and others.