Khoros
Muhamed Javid Jahir is an experienced content designer and technical writer with a strong background in software documentation, currently serving as a Senior Content Designer at Khoros since May 2021. At Khoros, responsibilities include working on Khoros Communities, Khoros Flow, and Khoros Brand Messenger, along with validating customer feedback for guides. Previous roles include technical writing at Finastra on the Loan IQ product, developing software documentation at NextGen Healthcare in an Agile environment, and contributing to technical writing projects at Capgemini and Hindustan Aeronautics Limited. Muhamed holds an MBA in International Business from Pondicherry University and a Bachelor of Engineering in Aeronautical Engineering from Anna University.
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Khoros
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Khoros is a digital care, online communities, and social media software that helps the world’s leading brands create customers for life. Khoros provides the most powerful platform for companies to listen, respond, and act on digital conversations — deepening customer relationships and fostering brand loyalty. More than 2,000 global brands, including 52 of the Interbrand 100 companies, manage over 500 million digital interactions daily through Khoros' software.