Donna Alda

Donna Alda is an experienced customer experience professional currently serving as an Analyst and Customer Experience Advocate at Klook since September 2021, focusing on the Southeast Asia markets, including Singapore, Malaysia, Indonesia, Thailand, Vietnam, and the Philippines. Previous roles at Klook include Specialist, Customer Experience Advocate and Subject Matter Expert for the Singapore and Malaysia markets. Donna began a career in customer service with a role as a Customer Experience Specialist at Klook and also has experience as Kitchen Staff at Hidden by DN and as an English Tutor at Giraffe English. Donna holds a Bachelor's degree in Tourism and Travel Services Management from Ming Chuan University and completed a High School Diploma in Science at St. Louis 1 Senior High School Surabaya.