Pavel Cicák

Pavel Cicák is a seasoned professional with extensive experience in technical solution management and client services, currently serving as a Senior Client Technical Solution Manager and CTS Team Lead for the Lufthansa Account at Kyndryl since September 2021. Previously, Pavel worked at IBM for over a decade, holding several roles, including Client Technical Solutioner and Change Manager, where responsibilities ranged from preparing customer solutions to leading change management processes and overseeing service desk operations. Earlier roles include key positions in CNC programming, production management, and administrative support in various settings, demonstrating a solid foundation in both technical and business operations. Pavel holds a strong educational background from Gymnazium Cheb.