Ronald Dews Jr.

Ronald Dews Jr. serves as a Global IT Operation Service Manager at Kyndryl, focusing on change control and incident management to improve enterprise stability. With a diverse background, Ronald has held significant roles such as Global Business Continuity, Communications, and Disaster Recovery Manager, overseeing large teams and enhancing disaster readiness. Previous experience includes positions at IBM, Anthem, HCL Technologies, and Xerox Corporation, where Ronald excelled in operations, project management, and strategic leadership. Additionally, Ronald contributes to the Xi Delta Lambda Chapter of Alpha Phi Alpha Fraternity, Inc. as Immediate Past President. Educational qualifications include a Bachelor of Science in Computer Information Systems from Xavier University of Louisiana, a Master of Science in Strategic Marketing from Roberts Wesleyan University, and certifications in Lean Six Sigma and leadership development.