Atanas Valchev

Atanas Valchev is a seasoned technical support professional with extensive experience in leadership and customer service within the technology sector. Currently serving as the Technical Support Lead at Lace since July 2025, Atanas previously held multiple roles at Leanplum, including Director of Technical Support and Senior Technical Support Manager, where responsibilities included implementing processes for global coverage and enhancing operational efficiency. Prior experience includes a Principal Technical Support Engineer position at Telerik, focusing on customer resolution and knowledge sharing. Atanas is a graduate of the University of Plovdiv "Paisii Hilendarski," holding a Bachelor’s degree in English.