Laurel
Elliot Peterson serves as the Vice President of Customer Experience at Laurel since April 2024, overseeing post-sales functions including customer support and onboarding. Prior to this, Elliot was the founding Vice President of Account Management at Lattice from April 2022 to September 2023, responsible for retention and growth across a customer base of over 5,000. Elliot has held multiple leadership roles at DoorDash, initially as Director of Premium Merchant Customer Success, where a team of over 30 was managed to support high-performing merchants, and previously as Director of Customer Success for Caviar, contributing to significant growth and retention during and after its acquisition by DoorDash. Additional experience includes strategic roles at Square, Udemy, Glassdoor, Rocket Lawyer, Lumni USA, MDRC, and Pitzer College, with a strong educational background in Political Studies from Pitzer College.
This person is not in any teams
This person is not in any offices
Laurel
2 followers
Time by Ping is an AI company that automates time and billing for professional services starting with enterprise law firms. Its time automation software leverages AI to empower knowledge workers with new insight into how they spend their time so they can use it with intention. Today, leading professional services firms are shifting the timekeepingparadigm with time automation, eliminating the burden of manual approaches, lifting revenue, and advancing the future of work.