learndirect
Sarah-Jane McCausland is a seasoned professional with extensive experience in digital engagement and customer experience management. Currently serving as Digital Engagement Manager and Community Manager at learndirect Limited since January 2023, Sarah-Jane has previously held key roles at Covéa Insurance from July 2014 to January 2023, including Customer Communication and Engagement Lead and Customer Experience Team Manager. Sarah-Jane's career began at Barclays as Buy To Let Team Leader, followed by a tenure at Yorkshire Building Society Group from May 2008 to July 2014, where responsibilities included Sales Delivery Manager and Service Delivery Manager.