Lebara
Halimah Abdullah currently serves as the Group Customer Service Director at Lebara, overseeing customer service operations across six European countries within a multilingual and multi-product framework since November 2014. Prior to this role, Halimah worked as a Senior Consultant for TMI Consultancy, specializing in Customer Experience and Service Transformation in various sectors, including telecommunications and banking, from 2014 until October 2014. Halimah’s experience at Maxis Communications Bhd spanned from July 2007 to December 2013, where key roles included Senior General Manager for Corporate Culture and TeleSales and Customer Services, focusing on employee engagement, customer operations, and process improvement. Additionally, Halimah held several positions at Digi Telecommunications from 2004 to 2007, emphasizing customer service strategy, quality, and people development, along with a role at IBM as Head of the Regional Customer Response Centre from 2000 to 2003.
Lebara
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Lebara believes everyone should have the opportunity to access a reliable network with simple and dependable service at an affordable price. We’re pioneers – always have been. From the start, we’ve challenged market wrongs. We want to bring happiness to the lives of the communities we meet. All over the world. To us, every customer is important. Every customer experience is an opportunity. An opportunity to connect, to share, to engage. Here, we create connections that define conversations across nations. Here we don't do okay. We look to do amazing. Here, people go the extra mile and pull together. We will light up the faces of millions daily – with the connections we create. But most of all, we pride ourselves on the fact that we are creators and deliverers. We never give up on our desire to create a better tomorrow – for all of our customers. We don’t play it safe. We don’t take the easy road. We look to create a better future. Today. Together. In fact, all together, better. Lebara was founded in 2001, is one of Europe's fastest-growing mobile companies employing over 62 nationalities worldwide in five countries.