Lebara
Rizwan Azam is an experienced Billing Operations Analyst at Lebara Mobile since March 2009, where responsibilities include creating end-user processes for Customer Services and Billing Operations, conducting user acceptance testing, ensuring billing integrity, and managing customer support queries. Prior to this role, Rizwan held positions in materials control at Alba plc, where responsibilities involved product research and spare purchasing, and worked as an Admin Sales Advisor at Docklands Telecom Centre, excelling in sales and customer service. Rizwan's early career included roles in lettings and sales at Cameron Adems Estate Agents and as an Admin Assistant at 1st Choice Office Systems Ltd. Rizwan holds a BTEC National in Engineering from Waltham Forest College and an NVQ Level 3 in IT from Sandra Robinsons College.
Lebara
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Lebara believes everyone should have the opportunity to access a reliable network with simple and dependable service at an affordable price. We’re pioneers – always have been. From the start, we’ve challenged market wrongs. We want to bring happiness to the lives of the communities we meet. All over the world. To us, every customer is important. Every customer experience is an opportunity. An opportunity to connect, to share, to engage. Here, we create connections that define conversations across nations. Here we don't do okay. We look to do amazing. Here, people go the extra mile and pull together. We will light up the faces of millions daily – with the connections we create. But most of all, we pride ourselves on the fact that we are creators and deliverers. We never give up on our desire to create a better tomorrow – for all of our customers. We don’t play it safe. We don’t take the easy road. We look to create a better future. Today. Together. In fact, all together, better. Lebara was founded in 2001, is one of Europe's fastest-growing mobile companies employing over 62 nationalities worldwide in five countries.