Antonio Gilos Jr.

Antonio Gilos Jr. is a seasoned professional with extensive experience in service delivery and operations management, particularly within the technology sector. Currently serving as Senior Manager of Global Business Services at Lexmark since July 2008, Antonio has held various leadership roles, including Service Delivery Leader for Technical Support Contact Center Operations and Vendor & Field Service Delivery Manager for the Asia Pacific region. Prior to Lexmark, experience at Eperformax, 1and1 Internet, and Bigfoot involved contact center operations, focusing on quality analysis, customer service, and technical support. Antonio holds a Bachelor's degree in Business Administration and Management from the University of San Carlos, completed in 2004.