Greg Greinke

Greg Greinke has extensive experience in the service and customer support industry. Greg started their career as a Clean Track Process Engineer at Tokyo Electron America in 1996 and worked their way up through various roles including Field Service Area Manager, Regional Service Manager, and Technical Support Manager/Field Applications Manager. During their time at Tokyo Electron America, they successfully led the evaluation of a new immersion lithography coater/developer platform, resulting in potential revenue of over $60 million. In 2008, they joined Johnson Controls as a Service Operations Manager, where they were responsible for the execution of truck-based service business in the Central Texas area. Greg then moved on to Oerlikon USA, Inc. as the Senior Manager of Customer Support, managing all service, aftersales, installation, warranty, and export control activities within the Americas region. Greg continued in a similar role at Evatec NA, Inc., where they managed customer support, sales, and upgrades within the Americas region. Most recently, Greg joined Leybold as the Vice President/Business Line Manager of Vacuum Technique Service, where they lead and grows a $25M annual service business and motivates a 30-person national sales/service team. Greg is responsible for developing and implementing sales and marketing strategies to reinforce target market share and profitability, and has consistently achieved double-digit service revenue growth targets over the past 6 years.

Greg Greinke attended Westwood High School from 1988 to 1990. After completing high school, they enrolled at The University of Texas at Austin, where they pursued a Bachelor of Science degree in Chemical Engineering from 1991 to 1996. In 2018, Greg briefly studied at the Stockholm School of Economics, though no specific degree or field of study is mentioned. In terms of additional certifications, Greg obtained various certifications from LinkedIn, including "Managing Team Conflict" in May 2023, "Listening to Customers" in February 2023, "Well-Being in the Workplace" in January 2023, "Listening to Customers" in October 2022, and "Quality Standards in Customer Service" in September 2022.