Karla M.

Karla M. is an experienced Claims Team Manager at Liberty Mutual Insurance, currently leading the Property Resolution Team since August 2023. With a strong background in managing high complexity claims, Karla oversees a team of senior adjusters, ensuring compliance with company and regulatory standards. Prior to this role, Karla served as a Senior Inside Catastrophe Adjuster, focusing on managing disaster claims. Additional experience includes serving as an Independent Property Adjuster at Wardlaw Claims Service and managing a team within Allstate’s National Catastrophe Team. Karla holds a Bachelor of Business Administration in Project Management from Amberton University and has foundational experience in sales and marketing from previous roles at Verizon Information Services.