Deirdre Sweeney has extensive experience in customer success and account management, particularly within the technology sector. As the Manager and Head of Customer Success for UK & Ireland Enterprise Clients at LinkedIn from July 2021 to December 2022, Deirdre led a high-performing team focused on enhancing customer retention and growth. Prior to this leadership role, Deirdre served as a Lead Customer Success Manager for Global Accounts at LinkedIn, where expertise was utilized to partner with major corporations. Deirdre's career includes significant positions at Sogeti as a Senior Customer Success Manager and at Fujitsu (Ireland) as a Senior Manager, encompassing a broad range of IT and consulting services. Deirdre began the career as a Senior Quality Engineer at slingshot, CSK Software, focusing on financial services. Currently, Deirdre is pursuing a Professional Diploma in Creativity, Innovation, and Leadership at University College Dublin, building upon a previous diploma in Strategy Development and Innovation from UCD Michael Smurfit Graduate Business School.
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Founded in 2003, LinkedIn connects the world's professionals to make them more productive and successful. With more than 756 million members worldwide, including executives from every Fortune 500 company, LinkedIn is the world's largest professional network. The company has a diversified business model with revenue coming from Talent Solutions, Marketing Solutions, Sales Solutions and Premium Subscriptions products. Headquartered in Silicon Valley, LinkedIn has offices across the globe.